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Add-on · Customers

Tell your customers what’s new.

Send deals, new stock and holiday hours to your customer list on SMS or WhatsApp. Pick who gets it, see who reads it, pay only for what you send.

Download StoreflowSee pricing
SMS & WhatsApp messages
PriceAdd-on · ₦5 per SMS
AudienceYour customer list
ChannelsWhatsApp and SMS
BillingPay per message
How it works

Simple from day one.

1

Pick who gets it

Everyone, loyalty members, people who bought something, or who haven’t visited in a while.
2

Write or use a template

Deals, new stock, holiday hours and thank-you messages are ready to go.
3

Send or schedule

See delivered and read counts, and sales that came from the message.
Targeting

The right message for the right people.

Send a deal on milk only to people who buy milk. Send a “we miss you” to customers who haven’t been in for 30 days.

  • Filters by product, spend and last visit
  • Loyalty levels and credit customers
  • Customers can reply STOP at any time
Choose customers
Bought evaporated milkLast 60 days214
Gold membersLoyalty36
Not visited in 30 days58
214 selected
Milk deal · sent Monday
Sales from this message₦96,30041 customers came in
Sent214 messages₦3,210
ReadWhatsApp61%
Results

See what each message earned.

Storeflow matches sales to the people who got your message, so you know if a deal was worth it.

  • Delivered and read counts
  • Sales from people who got the message
  • Cost against sales, in naira
Questions

SMS & WhatsApp messages FAQ

Do I need permission to message customers?

Yes. Only message customers who agreed to hear from you. Storeflow asks at the till and adds a STOP option to every message.

How is it charged?

Per message sent, from a balance you top up in the phone app. WhatsApp and SMS have different prices.

Can I use my own WhatsApp number?

Messages go from a Storeflow business sender with your shop name. Replies come to you.

Can I schedule messages?

Yes — for example, a holiday hours message the day before.

Is my customer list shared with anyone?

Never. Your customer list belongs to you.

More add-ons

Works well with

Add-on · ₦2,000/month
Loyalty & rewardsCustomers earn points on every sale and check their balance on WhatsApp.Learn more →
Add-on · ₦2,500/month
Credit bookKnow who owes you. Set limits and send polite WhatsApp reminders.Learn more →
Add-on · ₦3,000/month
WhatsApp ordersShare a price list link. Orders come straight into Storeflow.Learn more →
Add-on · ₦2,000/month
Deals & price rulesMulti-buy, carton and wholesale prices, happy hours.Learn more →
See all add-ons

Stop guessing.
Start growing.

Download Storeflow free and make your first sale today. Free for up to 100 products — no card needed.

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