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Add-on · Customers

Turn first-time buyers into regulars.

Customers earn points every time they buy. They check their balance on WhatsApp and spend points at your counter — no cards, no app to download.

Download StoreflowSee pricing
Loyalty & rewards
PriceAdd-on · ₦2,000/month
CustomersPhone number only
BalanceOn WhatsApp
OfflinePoints sync later
How it works

Simple from day one.

1

Set your rule

For example, 1 point for every ₦100 spent, and 1 point is worth ₦1 off.
2

Add the customer at the till

Type their phone number once. Next time, Storeflow finds them.
3

They earn and spend

Points are added after each sale and can pay for part of the next one.
Rewards

Rewards your customers will actually want.

Give points, or set reward levels like Silver and Gold with their own perks — a free item, a bigger discount or a birthday gift.

  • Points per naira, per item or per visit
  • Reward levels with their own perks
  • Points expire after a time you choose
Reward levels
SilverFrom 500 points2% off148 people
GoldFrom 1,500 points5% off36 people
Birthday giftIn their birthday week200 points
Loyal customers this month
Spent by members₦412,60038% of all sales
JunJulAugSepOct
Reports

See who your best customers are.

Know who buys most, who hasn’t been back in a while, and how much your loyal customers spend compared with everyone else.

  • Top customers by spend
  • “Haven’t visited in 30 days” list
  • Send them a deal in one tap
Questions

Loyalty & rewards FAQ

Do customers need an app?

No. Their phone number is their account. They get their balance and rewards on WhatsApp or SMS.

Can staff give points away?

Only by making a sale. Owners can add or remove points by hand, and every change is recorded.

What if the internet is down?

Points are worked out on the phone or till and sync later. Balances update as soon as you’re back online.

Can I bring my old loyalty cards in?

Yes. Import customers and their starting points from Excel.

Does it work in more than one shop?

Yes, with More shops. Customers earn and spend points in every branch.

More add-ons

Works well with

Add-on · ₦2,500/month
Credit bookKnow who owes you. Set limits and send polite WhatsApp reminders.Learn more →
Add-on · ₦5 per SMS
SMS & WhatsApp messagesTell your customer list about deals and new stock.Learn more →
Add-on · ₦3,000/month
WhatsApp ordersShare a price list link. Orders come straight into Storeflow.Learn more →
Add-on · ₦2,000/month
Deals & price rulesMulti-buy, carton and wholesale prices, happy hours.Learn more →
See all add-ons

Stop guessing.
Start growing.

Download Storeflow free and make your first sale today. Free for up to 100 products — no card needed.

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